To create comfort in winter, the surface temperature of the window glass on the inside needs to be

Autumn and winter started. On the inclusion of heat have reported all - time really has his serve. The issue of communal troubles appear regularly in specialized publications, community portals, urban sites, and they come to the editor Zdolbuniv CITY
Q: Which year in the apartment during the heating season cold pack. Where do I apply for a permit for the installation of individual heating systems, or as refuse (cut) from central heating? And why ask for a bribe heating system, but I do not put a corner apartment? Help please! To solve my problem. Who to contact?
Question. A few years ago, after the upgraded boiler room in our house has changed heat supply in the apartment. Now the heat is supplied from the ninth floor to the first, but not vice versa, as it was before. And if the apartments are on verhn1h floors of a building with heat everything is normal, then we, the inhabitants of the lower floors, the heat is almost v1dchuvayemo. Freeze have October, November, and sometimes - and December. A payment at the same time for all the same. Although the CP "Zhytlovyk-1", which caters to our house, say, water is pumped regularly, we do not want to pay for heat, which did not receive.
- Maintenance services of buildings and structures and adjacent servant areas - cleaning of internal premises and local area, sanitary maintenance, maintenance of internal networks, maintenance of elevators, public lighting, maintenance;
Of centralized supply of hot and cold water, heating, drainage servant shall comply with "Rules of the provision of central heating, hot and cold water and sanitation." According to paragraph 29 of the rules the consumer has the right to:
3. Failure to pay the cost of services for the period of temporary absence of the consumer and his family (in the case of power performer cold and hot water and sealing shut-off valve in the apartment and the restoration of services through the removal of seals at its own expense during the day according to a written statement.
1. Provide the consumer with the established procedure for information about services, their cost, the total amount of the monthly payment, the structure of tariffs, consumption rates, mode of services, their properties.
3. Reduce the amount of payment for services in the event of the temporary absence of the consumer and / or his family members by virtue of a written application and a document confirming servant his / their absence. This can be a certificate of temporary residence, work, treatment, education, military service, serving the sentence.
-According to the Law of Ukraine "On Protection of Consumer Rights" all citizens servant of Ukraine have the right to receive services in full and good quality. Twice a year - spring and fall - representatives of utility companies must conduct reviews seasonal residential buildings, which includes a sensitive issue as repairing roofs, facades spring and autumn - repair and pipe insulation in attics servant and basements, repairing, adjusting and hydraulic testing of water and central heating, repair and strengthening of the front door and more.
For centralized control and management of the technical servant equipment of buildings (elevators, heating, hot water supply, fire suppression systems and dymovidvedennya lighting stair platforms, etc.) as well as for accounting applications for troubleshooting elements of buildings, for housing and utilities provide dispatch services. If your house is anything out of order to apply it to them. After making your treatment failures that require immediate servant liquidation, the law should eliminate in the following terms:
If workers housing offices violate the terms of the contract, you have to call a representative of the office. Man must come within two business days. However you compose and sign the claim, in which you must specify the terms infringements, servant quantitative and qualitative services, and to seal the signatures of both parties.
If a representative housing offices do not come to you at a specified contract period or refused to sign the act, claim, document considered valid if it is signed by at least two users.
After signing-claim, the problem can be solved through negotiations or to sue under Article 22 of the Law of Ukraine "On Protection of Consumers' Rights. During the lawsuit, which involves a violation of your rights as a consumer, you do not pay stamp duty on the court.
Terms of service provision from central heating, hot and cold water and sanitation, approved by the Cabinet of Ministers of Ukraine from 21.07.2005 N 630 (hereinafter - the Rules).
To create comfort in winter, the surface temperature of the window glass on the inside needs to be Me